Chartered Legal Executive
Manages the debt collection process and Landlord and Tenant Department, ensuring that the client is given the best possible service at a cost effective level. In addition to her process management responsibility, Rita is the client relationship manager responsible for ensuring that client transactions are handled speedily and efficiently. Rita also deals with property litigation work including lease extensions and enfranchisement.
Rita joined Breeze & Wyles in 1997 to run the firm’s repossession department and has over 20 years of experience. With a team of two others, she managed an automated system which enabled the firm to deal with an active pipeline of 2,000 files at any time at a cost efficient level whilst maintaining high service standards. She helped manage service charge debt collection for a national managing agent where the firm received an average of 4,000 instructions per quarter.