We treat every client as if they were our only client. We will treat each of our clients with the warmth and respect you would expect from the very best customer service and ensure that your experience with Breeze & Wyles is one that gives you confidence in the process you are undertaking.
Our experienced, highly qualified and dedicated teams will provide you, the client, with the very best legal advice available, clear and understandable pricing, clarity of the process involved in order to achieve a successful outcome for you and the very best in customer service that we have been delivering for a century.
We understand that the need to seek legal advice can be a daunting experience, often at a very difficult time. We will endeavour to remove the uncertainty for you, give you confidence in the process you are undertaking and treat you at all times with the dignity, courtesy and efficiency that you would expect from the very best customer service.
We will always provide the very best in legal expertise and advice through our policy of recruiting, training and developing the most talented legal experts. We will continually strive to innovate our products, services and their delivery and the ways that our clients access them, using evolutions in technology and a pursuit of excellence.
Our commitment to client care is demonstrated by our achievement of the highly prestigious Lexcel Quality mark awarded by the Law Society and the internationally recognised ISO9001 quality management accreditation.
If we don’t meet your expectations, we operate a complaints procedure and you will be supplied with a copy of the full procedure on request. If we aren’t able to resolve your complaint, you can take the matter up with the Legal Ombudsman. You can get more details about the service that the Ombudsman provides at http://www.legalombudsman.org.uk/